We want you to love your new stuff.
If you’re not completely happy with your purchase or if things just don't look the way you thought they would - we’ll work with you to get it straightened out.
What you need to know
- All Rypen items may be returned within 14 days from day it was received for store credit. Please note that all items over $500 will incur a 20% restocking fee.
- Items being returned must be confirmed and authorized prior through Rypen.
- Items are only eligible for return in unused and brand new condition in its original packaging. Returned products cannot be assembled or modified in any way. All of the original packaging, tags, instructions, and inserts must be included.
- We will set up and coordinate the return shipment for you. The cost of return shipping will be deducted from your return Rypen credit.
- Returns must be shipped back by the method they were shipped to you.
- Cancellation Policy: With our generous return policy on everything available at Rypen, customer satisfaction is our main goal. We are also committed to honoring our Design partners work and supporting the Maker community. Therefore all furniture must be canceled within 12 hours after placement of order.