Free Shipping in the continental United States

Alaska, Hawaii, and international shipping fees may vary
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What should I know about shipping?

You will be notified via email with shipment tracking information once available.

Deliveries are fulfilled by FedEx, UPS, freight carriers, white glove delivery specialists, local delivery agents, or members of our Rypen delivery team.

Shipments may arrive in more than one package or from various locations.

For larger or select items you will be contacted 1-3 days prior to schedule a convenient delivery appointment.

Expedited shipping, installations, and special requests can be handled accordingly when you contact us.

For damaged deliveries, contact Rypen ASAP within 48 hours. Any photographs of damaged item(s) and packaging will help us properly respond.

How to process a return

Staff

Contact Rypen

Call or email for assistance in scheduling your return and answering any logistical questions.

Authorization + Pickup

Per approval of your return, we will set up a proper channel to ship your item back to Rypen.

Approval + Credit

After a quick inspection of your return you will be reimbursed with credit for your next Rypen order.

What should I know about returns?

Items must be returned within 14 days from delivery in order to receive store credit (any item over $500 returned will incur a 20% restocking fee).

Returned items must be confirmed and authorized through Rypen directly.

Rypen will coordinate return shipments for you and deduct any cost from your return credit.

Items are eligible for return if they are unused, in brand-new condition, and in their original packaging including tags, instructions, and inserts.

Returned items may not be assembled or modified in any way.

Returned items must be shipped back by the same method in which they were shipped to you.

Still have questions?

Our customer service team will happily answer any questions you have about ordering, shipping, and returning with Rypen.
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